1. Cancelling

Cancel any time in Settings › Billing. Your plan stays active until the end of the period you paid for; it then moves to Free and nothing is deleted.

2. Monthly plans

Monthly payments aren't refunded for partly used months, because you keep the plan until the period ends.

3. Yearly plans: 14-day window

If you cancel a yearly plan within 14 days of paying for it, we refund it in full. After that, you keep the plan until the year ends.

4. Double charges and mistakes

If you were charged twice or charged in error, we refund the extra charge in full as soon as we confirm it.

5. How to ask

Email billing@mine-homes.com from the workspace owner's address with the payment reference (shown in Settings › Billing). Approved refunds go back to the original card or account through Paystack, usually within 5–10 working days, in Naira.